Frequently Asked Questions

Enbot is a powerful Discord bot designed to help server owners manage and enhance their communities. It offers features like auto-moderation, XP/leveling systems, music playback, giveaways, and over 75+ commands across multiple categories.

Yes! Enbot is completely free to use with full access to all core features. We also offer a Premium tier with additional features and higher rate limits for power users.

Visit our Getting Started guide for detailed invitation instructions. You'll need Administrator permissions on your Discord server to add the bot.

Enbot requires the following permissions: Manage Server, Manage Roles, Manage Channels, Read/Send Messages, Embed Links, Attach Files, Add Reactions, Connect/Speak (for music), Moderate Members (for moderation features). Each feature may require specific permissions to function properly.

Type / in any text channel and Discord will show you available commands. Start typing a command name to filter the list. Enbot uses slash commands exclusively for a modern and user-friendly experience.

Yes! You can enable/disable individual commands through the dashboard. Navigate to your server settings and manage command permissions for different roles and channels.

Check out our complete command list or browse commands by category: Fun, Moderation, Music, and Utility.

Enbot's auto-moderation system uses intelligent filters to detect and handle rule violations automatically. It includes spam detection, invite blocking, profanity filtering, and more. You can customize filters, actions, and ignored roles/channels through the dashboard.

Yes! Each auto-moderation filter allows you to specify ignored roles and channels. Moderators and administrators are typically auto-whitelisted, but you can customize this behavior for each filter type.

Configure a log channel in your server dashboard. Enbot will automatically send detailed logs of all moderation actions, including auto-mod triggers, warnings, bans, and more. You can also view logs directly in the dashboard.

Members earn XP through text messages and voice channel activity. The XP system is fully customizable - you can set XP rates, cooldowns, level-up roles, and ignored channels. Voice XP is earned based on time spent in voice channels.

Yes! Access XP settings through the dashboard or use /xp-settings command. You can adjust message XP amount, voice XP multiplier, cooldown period, and whether to announce level-ups.

Level roles are automatically assigned when members reach specific levels. Configure these in the dashboard by setting which role should be given at each level milestone. Members keep their roles even if they're on cooldown.

Enbot supports YouTube, Spotify, SoundCloud, and direct URL streams. Simply use /play with a search query or URL. Spotify support requires Premium tier.

Yes! Use /favorites to save songs to your personal favorites list. You can also play entire YouTube or Spotify playlists by providing the playlist URL.

Ensure Enbot has Connect and Speak permissions in your voice channel. If issues persist, check our troubleshooting guide or join our support server for assistance.

Premium tier includes 24/7 music playback, Spotify support, enhanced auto-mod features, custom branding, priority support, and higher rate limits. Visit the dashboard to view all Premium benefits and pricing.

Visit your server dashboard and navigate to the Premium section. Select your desired subscription plan and complete the secure checkout process. Premium activates immediately after payment confirmation.

Yes, you can cancel anytime through the dashboard. Your Premium features remain active until the end of your billing period. No refunds for partial months.

First, check our status page for any ongoing outages. If the bot appears offline, try kicking and re-inviting it. Ensure the bot has proper permissions and role hierarchy. See our full troubleshooting guide for more solutions.

Slash commands require the "Use Application Commands" permission. Make sure the bot has this permission in the channel. If commands still don't appear, try removing and re-adding the bot with the correct permission scope.

Report bugs through our GitHub issues page or join our support server. Include detailed information: what you were doing, expected behavior, actual behavior, and any error messages. Screenshots are helpful!

Join our support Discord server for community help and direct support from the team. You can also check our comprehensive documentation or troubleshooting guide.